Environment Manager

Introduction

The IT Environment Manager component of EcoSystem enables users to model and better understand their IT environments. This includes intelligence on Environment Lanes, Systems, System Instances and Components.

Use Environment Manager to map topology and composition, identify important relationships and capture important meta-data including, but not limited to, health status and versions.

Terminology

The key to Environment Management are your resources.

These are modelled as follows:

In explanation.

  • An organisation has many Systems (Platforms) e.g. Payments, CRM & Loans.
  • A company invariably has various Environments (Lanes) e.g. SIT, UAT & PROD.
  • Each system will have Instances of these systems inside these Environments.
  • These Systems can then be further broken down into one or more Components. These Components may be physical or virtual servers, specialist hardware or containers.

It is important you understand this terminology as it is key to modelling and managing your environments correctly inside EcoSystem.

Module Navigation

In Enterprise this module has 3 key sub-trees Home + Reports + Management. Home is used for executive & activity dashboards, reports is insights focused and management is focused on adding/editing data specific to that module.

Note: Non-Enterprise editions have a flat (non tree structure).

Home

Environment Dashboard

An executive dashboard providing an overarching view of your Environment structure.

Default Enterprise Location: Environments Management / Home

The dashboard is broken into 4 sections:

  1. Environment Headlines
  2. Landscape Status
  3. Resource / ERUM* Trends
  4. Environment Lane View

*ERUM = Environment Resource Under Management.

Section-1 Environment Headlines

Showing total Environment Lanes, Systems, Instances & Components.

Usage

  • Banners are read only summaries.

Section-2 Landscape Status

Showing status of Environments, by either Environment Lane (default) or System Type.

Usage

  • Click on keys (center/bottom) to hide or show specific status.
  • Click on Environment or System Type button (top right) to toggle views.
  • Hover over bars to get insights

Section-3 ERUM / Resource Trend

A view that will show you growth in Environment Resources Under Management.

  • Growth typically correlates to a better coverage and broader E2E Intelligence.

However Growth is not always wanted i.e. it can indicate Over-Proliferation.

  • Conversely this view can also be used to see progress in ERUM / asset reduction through better capacity management and use of alternative technologies like containers etc.

Note: You can view “New ERUMs” over time (default) or “Total ERUMs” over time.

 EcoSystem Licensing is based on total ERUMs.

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Usage

  • Click on key (center/bottom) to hide or show specific ERUMs.
  • Click on “New ERUMs” or “Total ERUMs” button to toggle trend views.
  • Hover over to get insights

Key inputs to this dashboard are:

  • Environment Management Module (Specifically “Configure Environments” Page)
  • Automated data collection via Open API for Environment Status / Health

Section-4 Environment Lane View

A concise way to look at your E2E environment and identify where you have gaps i.e. where you are missing system instances (grey) and/or the status of these systems. There are 4 status types:

  1. Green   In-Operation
  2. Amber   Planned-Outage
  3. Red      Unplanned-Outage
  4. Blue      Provisioning (not available yet)

Usage:

  • Simply click on any active (non-grey) cell in the bottom table and update the status details.

Environment Activity

An executive dashboard focused on activities/operations.

Default Enterprise Location: Environments Management / Home

Available in Enterprise Only.

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The dashboard is broken into 2 sections:

  1. Executive Banner Buttons
  2. Table to view Selected Activities (Bookings, Events, Batches & Service Requests).

Usage

  • Select “List” in a Banner Button to list objects
  • Select “Add” in a Banner Button to add a new object
  • View Object Information with the Editor (“View” Button).
  • If you only want to see activities belonging to you then use the “Green Button” (My Activities) to filter.

Tip: An alternative to adding data “one-by-one” is to use Bulk Upload. Refer Bulk Upload Section.

Important! Information can also be added to EcoSystem Automatically via the Open API. This is particularly useful for data that is "fast moving" e.g. Status or Version details. Learn More 

Reports

Environment Insights

A report to analyse Environment (Lane) Specific information.

Default Enterprise Location: Environments Management / Reports

This report has 6 sections:

  1. A “Environment” Selection Area
  2. A set of Banner Buttons showing Executive System details.
  3. Instance Availability (within chosen Environment)
  4. Recent & Upcoming Environment Events
  5. Upcoming Environment Bookings
  6. Environment Health Trend

Section-1 Environment Selection Cell

Select the System you desire insights on.

Section-2 Banner Buttons

Shows key executive insights of selected Environment. Including Total System Coverage (number of “unique” Systems with Instances in this Environment), Total Instances, Number of Unavailable Instances and number of Components.

Section-3 Instance Availability

Shows current & historic availability of all Instances belonging to System Instances in this lane. This allow us to quickly determine which systems instances are not always operational and have stability issues.

Usage

  • Use Tabs to Toggle between Chart & Grid Views
  • In Charts, you can toggle information on and off (click on a box inside “key”)
  • In Grid Views, you can select a row and use “View” to deep dive into an Instance.

Section-4 Recent & Upcoming Environment Events

Shows any recent and upcoming events in the calendar that are related to this environment. This is useful to know as it means we are prepared for activities and quickly troubleshoot if problems start to appear (post change).

Usage

  • Use Tabs to Toggle between Chart & Grid Views
  • In Charts, you can toggle information on and off (click on a box inside “key”)
  • In Grid Views, you can select a row and use “View” to deep dive into an Event.

Section – 5 Upcoming Environment Bookings

Shows any recent and upcoming booking (confirmed & unconfirmed) in the calendar that are related to this environment. This is useful to know as it means we can, review & confirm “unconfirmed bookings” and are prepared for upcoming bookings (project/test activities) and can plan appropriately.

Usage

  • Use Tabs to Toggle between Chart & Grid Views
  • In Charts, you can toggle information on and off (click on a box inside “key”)
  • In Grid Views, you can select a row and use “View” to deep dive into a Booking.

Section – 6 Environment Health Trend

Shows availability of the selected environment over time.

Usage

  • A read only chart.
  • You can show/hide information by clicking on “a Status Key” e.g. Provisioning.

Important! Information can also be added to EcoSystem Automatically via the Open API. This is particularly useful for data that is "fast moving" e.g. Status or Version details. Learn More 

System Insights

A report to analyse System (Platform) Specific information.

Default Enterprise Location: Environments Management / Reports

This report has 7 sections:

  1. A “System” Selection Area
  2. A set of Banner Buttons showing Executive System details.
  3. Instance Availability
  4. System Dependencies
  5. Recent & Upcoming Usage (based on booking information).
  6. Recent & Upcoming System Events
  7. Upcoming System Bookings

Section-1 System Selection Cell

Select the System you desire insights on.

Section-2 Banner Buttons

Banner shows key executive insights of selected system.

Including System Type & Master Version, availability of my System’s Instances, Number of dependencies with other systems, recent & upcoming event affecting my family of Instances and Upcoming bookings across my System’s Instances.

Usage

  • You can edit/view details of your System by selecting banner button on far left.
  • Other, banner Information is Read Only.

Section-3 Instance Availability

Shows current & historic availability of all Instances belonging to this System. This allow us to quickly determine which systems are not always operational and have stability issues.

Usage

  • Use Tabs to Toggle between Chart & Grid Views
  • In Charts, you can toggle information on and off (click on a box inside “key”)
  • In Grid Views, you can select a row and use “View” to deep dive into an Instance.

Section-4 System Dependencies

Shows what other systems I have direct relationships / dependencies on. This is important as we can easily determine what other areas of business we might affect (or vice-verse) I the case of a change or outage.

Usage

  • Use Tabs to Toggle between Chart & Grid Views
  • In Charts, you can toggle information on and off (click on a box inside “key”)
  • In Grid Views, you can select a row and use “View” to deep dive into a System.

Section-5 Recent & Upcoming Usage

Shows usage based on previous and future booking information. This is a helpful for identifying whether any instances are being underused (& potentially a target for decommissioning) or overused (& we potentially need to consider provisioning some capacity).

Usage

  • Use Tabs to Toggle between Chart & Grid Views
  • In Charts, you can toggle information on and off (click on a box inside “key”)
  • In Grid Views, you can select a row and use “View” to deep dive into an Instance.

Section-6 Recent & Upcoming System Events

Shows any recent and upcoming events in the calendar that are related to this system. This is useful to know as it means we are prepared for activities and quickly troubleshoot if problems start to appear (post change).

Usage

  • Use Tabs to Toggle between Chart & Grid Views
  • In Charts, you can toggle information on and off (click on a box inside “key”)
  • In Grid Views, you can select a row and use “View” to deep dive into an Event.

Section 7 Upcoming System Bookings

Shows any recent and upcoming booking (confirmed & unconfirmed) in the calendar that are related to this system’s instances. This is useful to know as it means we can, review & confirm “unconfirmed bookings” and are prepared for upcoming bookings (project/test activities) and can plan appropriately.

Usage

  • Use Tabs to Toggle between Chart & Grid Views
  • In Charts, you can toggle information on and off (click on a box inside “key”)
  • In Grid Views, you can select a row and use “View” to deep dive into a Booking.

Instance Insights

A report specific to an individual System Instance.

Default Enterprise Location: Environments Management / Reports

This report has 7 sections:

  1. A “System Instance” Selection Area
  2. A set of Banner Buttons showing Executive System Instance details.
  3. Instance Dependencies
  4. Instance Components
  5. Recent & Upcoming System Instance Events
  6. Instance Booking Status
  7. Instance Availability Trend

 

Section-1 Selection Area

Used to select the System Instance of interest.

Section-2 Banner Buttons

Shows key executive insights of selected system instance. Including Instance Status & Version, Number of Dependencies, Number of Components, Total Recent & Upcoming Bookings, Total Confirmed Bookings & Total Unconfirmed.

Usage

  • You can edit/view details of your Instance by selecting banner button on far left.
  • Other, banner Information is Read Only.

Section-3 Instance Dependencies

Shows what other systems instances I have direct relationships / dependencies on. This is important as we can easily determine what other areas of business we might affect (or vice-verse) I the case of a change or outage. We can also see status of these other instances and determine if there is an issue that needs to be resolved immediately.

Usage

  • Use Tabs to Toggle between Chart & Grid Views
  • In Charts, you can toggle information on and off (click on a box inside “key”)
  • In Grid Views, you can select a row and use “View” to deep dive into an Instance.

Section 4 Instance Components

Shows me health/status of my Instance Components (including their Type, Subtype & Version).

Note: These components make up my System Instance.

Note: Health includes: In Operation, Planned Outage, Unplanned Outage & In Provisioning.

Usage

  • Use Tabs to Toggle between Chart & Grid Views
  • In Charts, you can toggle information on and off (click on a box inside “key”)
  • In Grid Views, you can select a row and use “View” to deep dive into an Instance.

Section-5 Recent & Upcoming Instance Events

Shows any recent and upcoming events in the calendar that are related to this instance. This is useful to know as it means we are prepared for activities and quickly troubleshoot if problems start to appear (post change).

Usage

  • Use Tabs to Toggle between Chart & Grid Views
  • In Charts, you can toggle information on and off (click on a box inside “key”)
  • In Grid Views, you can select a row and use “View” to deep dive into an Event.

Section-6 Instance Booking Status

Shows any recent and upcoming booking (confirmed & unconfirmed) in the calendar that are related to this system’s instance. Including whether the booking is making changes to instance code, configuration or merely requiring instance for regression. These insights support proactive planning & coordination.

Usage

  • Use Tabs to Toggle between Chart & Grid Views
  • In Charts, you can toggle information on and off (click on a box inside “key”)
  • In Grid Views, you can select a row and use “View” to deep dive into Instance Booking.

Section-7 Instance Availability Trend

Shows availability of

  1. The selected instance over time &
  2. Average availability (for “Other” sister System’s Instances).

Usage

  • A read only chart.
  • Use Zoom Tabs (on top left) to Toggle between Time Frames.
  • Use Slider (on bottom of chart) to move across Time Frame.
  • Use Toggle (key) at very bottom to swap between System Instance & Other.

Important! Information can also be added to EcoSystem Automatically via the Open API. This is particularly useful for data that is "fast moving" e.g. Status or Version details. Learn More 

Component Insights

A report specific to an individual Components.

Default Enterprise Location: Environments Management / Reports

This report has 7 sections:

  1. A “Component” Selection Area
  2. A set of Banner Buttons showing Executive Component details.
  3. Component Dependencies
  4. Dependent Instances
  5. Recent & Upcoming System Instance Events
  6. Upcoming Dependent Bookings
  7. Component Availability Trend

Section-1 Selection Area

Used to select the Component of interest.

Section-2 Banner Buttons

Shows key executive insights of selected Component. Including Instance Status, Number of Dependencies, Number of Dependent Instances, Recent & Upcoming Component Events and Upcoming Dependent Bookings.

Usage

  • You can edit/view details of your Component by selecting banner button on far left.
  • Other, banner Information is Read Only.

Section-3 Component Dependencies

Show dependencies with other components.

Including status of these components, connection type & version.

Usage

  • Use Tabs to Toggle between Chart & Grid Views
  • In Charts, you can toggle information on and off (click on a box inside “key”)
  • In Grid Views, you can select a row and use “View” to deep dive into a Component.

Section-4 Dependent Instances

Show Instances that have dependency on this component.

Note: Components normally have a relationship with a single System Instance. For example, a Virtual Server Hosting a System Instance’s Application Server. However, a component may be shared across many Instances.

Usage

  • Use Tabs to Toggle between Chart & Grid Views
  • In Charts, you can toggle information on and off (click on a box inside “key”)
  • In Grid Views, you can select a row and use “View” to deep dive into an Instance.

Section-5 Recent & Upcoming Component Events

Shows any recent and upcoming events in the calendar that are related to this component. This is useful to know as it means we are prepared for activities and quickly troubleshoot if problems start to appear (post change).

Usage

  • Use Tabs to Toggle between Chart & Grid Views
  • In Charts, you can toggle information on and off (click on a box inside “key”)
  • In Grid Views, you can select a row and use “View” to deep dive into an Event.

Section-6 Dependent Bookings

Shows any upcoming “system instance” booking in the calendar that are related to this component. Including status, environment and time-frame.

Usage

  • Use Tabs to Toggle between Chart & Grid Views
  • In Charts, you can toggle information on and off (click on a box inside “key”)
  • In Grid Views, you can select a row and use “View” to deep dive into a Booking.

Section-7 Component Availability Trend

Shows availability of

  1. The selected instance over time &
  2. Average availability for “Similar” (i.e. same type of) Component.

Usage

  • A read only chart.
  • Use Zoom Tabs (on top left) to Toggle between Time Frames.
  • Use Slider (on bottom of chart) to move across Time Frame.
  • Use Toggle (key) at very bottom to swap between Component & Similar.

Important! Information can also be added to EcoSystem Automatically via the Open API. This is particularly useful for data that is "fast moving" e.g. Status or Version details. Learn More 

Environment Coverage

An enterprise view of all your Environment lanes and their composition (instance coverage). This view allows you to see overall health of your End-to-End Environment and identify where you have gaps i.e. where System Instances are unavailable. Gaps are usually bad as they will restrict testing and require work around.

Default Enterprise Location: Environments Management / Reports

Note: A matrix with systems on one-axis, and Environment (lanes) on the other.

Note: Each cell denotes a System Instance & its status (if available / exists).

Usage

  • To update System Instance Status click on cell (Ref 1).
  • You can filter matrix, by system, entering in text in search bar (Ref 2).
  • You can download the data by selecting the excel/CSV download button (Ref 3).

Deployed Versions

An enterprise view of all Versions deployed across all your Environments. This view is like the “Environment Coverage” view, with addition of System Build Version and System Instance Version details. The colour coding signifies health and grey (N/A) identifies where you have gaps i.e. where System Instances are unavailable.

Default Enterprise Location: Environments Management / Reports

The report is broken into 3 logical areas

  1. System Name
  2. Build Version (i.e. Latest Master/Gold Version)
  3. System Instance Version (within an Environment Lane)

Usage

  • You can download the data by selecting the Excel/CSV download button on top right.
  • Build Version details can be amended directly by clicking on cell & amending
  • Instance (Lane) Version details can be amended directly by clicking on cell & amending

Important! Information can also be added to EcoSystem Automatically via the Open API. This is particularly useful for data that is "fast moving" e.g. Status or Version details. Learn More 

Tag Matrix

The Tag Matrix shows all Tags created across your Environments, Systems, Instances & Components.

  • Along the Horizontal Axis (X axis) of the Matrix we have Tags e.g. Cost, Purpose etc.
  • Along the Vertical Axis (Y axis) we have Resource Names e.g. Systems

A valuable way to capture additional Meta Data about your Environment Resources is to utilize the Tag Feature. The Tag feature will allow you to define and capture additional meta data (Key Value Pairs) that may better support your day to day operations and insights.

As an Example:

  • Capture Cost of a Components My -Server,        Cost = $1250 pm
  • Capture Compliance Level of a System System-Alpha,        Masked-Data = TRUE

Any type of information can be captured this way & ultimately analysed, reused or manipulated via the Open-API [3]. Consider Tags to capture details on Cost, Automation, Compliance, Behaviour & Wastage.

Usage

  • Click on Cell to change a Value

Note: Adding Tag data manually is done via the “Manage Tags” area.

Important! Information can also be added to EcoSystem Automatically via the Open API. This is particularly useful for data that is "fast moving" e.g. Status or Version details. Learn More 

Instance Comparison

A report to compare one or more instances of the same System family side by side. Useful to see if there are major differences which may have led to, or lead to, functional or non-functional dissimilarities.

Default Enterprise Location: Environments Management / Reports

Usage

  • Select System
  • Select Instances you want to compare e.g. GDW (DEV) &GDW (UAT)

 Note: You can only compare instances of the same “System” (family).

Management

Configure Environments

The “Configure Environments” area inside the “Environments Management” module is the key place for adding and managing your Environment data.

Default Enterprise Location: Environments Management / Management

There are two sections to this dashboard:

  1. Executive Banner Buttons
  2. Table to view Selected Type (Environment, System, Instance or Component).

Usage

  • Select “List” in a Banner Button to list objects
  • Select “Add” in a Banner Button to add a new object
  • View Object Information with the Editor (“View” Button).
  • If you only want to see environments belonging to you then use the “Green Button” (My Environments) to filter.

Tip: An alternative to adding data “one-by-one” is to use Bulk Upload. Refer Bulk Upload Section.

Important! Information can also be added to EcoSystem Automatically via the Open API. This is particularly useful for data that is "fast moving" e.g. Status or Version details. Learn More 

Manage Dependencies

A key aspect of IT & Test Environments Management is understanding dependencies/relationships across your different systems. This is essential, so you can effectively architect and build operational environments and troubleshoot when things go wrong.

Default Enterprise Location: Environments Management / Management

Usage:

  • Simply click on any active (non-grey) cell and update dependency (connection) type.

Manage Tags

A valuable way to capture additional Meta Data about your Environment Resources is to utilize the Tag Feature. The Tag feature will allow you to define and capture additional meta data (Key Value Pairs) that may better support your day to day operations and insights.

Default Enterprise Location: Environments Management / Management

As an Example:

  • Capture Cost of a Components My -Server,                         Cost = $1250 pm
  • Capture Compliance Level of a System System-Alpha,        Masked-Data = TRUE

Any type of information can be captured this way & ultimately analysed, reused or manipulated via the Open-API [3]. Consider Tags to capture details on Cost, Automation, Compliance, Behaviour & Wastage.

Usage

  • Select the “Add Tags” button to add a new key value pair.

Ask the Script Guy

If you're unsure how to do something then please reach out to the enov8 engineering team. We are happy to help you with any problem you have, including automation and integration tasks. The support button (available to Large & Enterprise customers) can be found at the bottom right of your screen.

 Tip! If there is nobody online then just leave a message, we'll get back to you. 

     

Updated on February 4, 2019

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