Configuration Management

Introduction

The Configuration Management Database.

An area to visualize an manage your IT & Test Environments.

Important! The CMDB is the heart of your Knowledge Management and effective IT Service Management (including Test Environment Management). It is recommended upkeep (whether manual or automated) is a key aspect of your IT operations.

Module Navigation

In Enterprise this module has 2 key sub-trees Visual CMDB (for visualization) and Add Data (for data management).

Visual CMDB

Environment Composition

An “insights” dashboard to show how systems map across your End-to-End Environments (& ultimately the Software Development Life-cycle) and also shows current status.

Default Enterprise Location: Configuration Management / Visual CMDB

There are three sections to this dashboard:

  1. Environment selection drop down (optional – default is all).
  2. System selection area
  3. The Composition Graph

Explanation: In the example below we can see System GDW has 6 x Instances & components (18) across all lanes (e.g. SIT, UAT), however we can also see that some CI (Configuration Items) have “non available” status e.g. GDW (SVP).

Usage:

  • Select Environment
  • Select System
  • Refresh Selection by selection “Clear” (bottom left).
  • Hover over elements to get “quick insights” e.g. Tags.
  • View System Composition in Composition Graph
  • Deep Dive into a Configuration Item by Selecting & selecting “View”

Environment Connectivity

Understand the “physical” makeup of your Environments.

Default Enterprise Location: Configuration Management / Visual CMDB

This dashboard can be used to analyse Environments, Instances & Component topology.

Example: Showing System Instance Topology of GDW (DEV).

Usage:

  • Section-1 A filter area used to select type and sub-element of interest.
  • Section-2 The topology viewing area.
  • Section-3 Deep dive information (will change if you select an item in section-2).

Business Connectivity

A visualization (at an Environment/Lane) level of how different Business Units relate to each other from a System (Platform) perspective.

Default Enterprise Location: Configuration Management / Visual CMDB

Usage:

  • Select Environment / Lane (1)
  • View Business Units (2)
  • View System Instances (3)
  • View System Connectivity & Status (4)

System Dependency

View incoming & outgoing dependencies across your Systems (Platforms).

Default Enterprise Location: Configuration Management / Visual CMDB

Usage:

  • Click on System
  • Red shows incoming communication / dependencies
  • Green shows outgoing communication / dependencies

System Relationship

Visualize how your different systems relate to each other.

Default Enterprise Location: Configuration Management / Visual CMDB

Usage:

  • (1) Select “Connection Type” (default is all)
  • (2) Select System Sort Type (default is “System Group”)
  • (3) “Color Coded” Matrix shows how your systems talk to each other. Refer key on left (1) for color codes.

Instance Relationship

Visualize how your different “Systems Instances” relate to each other.

Default Enterprise Location: Configuration Management / Visual CMDB

Usage:

  • (1) Select “Environment/Lane”
  • (2) Select System Sort Type (default is “SystemInstance Group”)
  • (3) Hover mouse over a cell (relationship) to launch more details about dependency.

Add Data

Access Management

An area to manage EcoSystem Users.

Default Enterprise Location: Configuration Management / Add Data

There are two sections to this dashboard:

  1. Executive Banner Buttons showing Active Users, Inactive Users, Active Groups, Inactive Groups
  2. Table to view Active Users

Usage

  • Select “List” in a Banner Button to list objects
  • Select “Add” in a Banner Button to add a new objects
  • Add/View Object with the Editor.

Note: Key User information managed:

  • User Name
  • Role
  • Email
  • Group(s) Membership
  • Time-Zone
  • Login Type

Organizational Management

 Important! Adding Organizational details is an essential “Getting Started” (Administration) Task. Complete this task before you commence your journey into other areas like Environments Management and Portfolio Release Management.

Default Enterprise Location: Configuration Management / Add Data

Before we get started on Environments or Release, EcoSystem needs to know a little bit about your organization. Simply navigate to the Organizational Management area and add:

  • Your Organization e.g. ACME Ltd
  • Your Business Units e.g. Technology, Accounts, Sales
  • Your Business Teams e.g. Applications, Data, Infrastructure, Test Environments
  • Your Business Processes (Optional, you can add these later)
  • Your Business Functions (Optional, you can add these later)

 Tip: It need not be perfect, and you can always come back and refine this later.

There are two sections to this dashboard:

  1. Executive Banner Buttons for each Organizational Object.
  2. Table to view Selected “Organizational Objects”

Usage

  • Select “List” in a Banner Button to list objects
  • Select “Add” in a Banner Button to add a new object
  • Use Green (My) Button to only show what belongs to you
  • Add/View Object with the Editor.

Warning – EcoSystem visibility (e.g. visibility of business units and systems etc) is controlled at the organization level. So don’t create multiple organizations unless you have reason to restrict visibility.

Location Management

An area to manage Physical Location information.

Default Enterprise Location: Configuration Management / Add Data

There are two sections to this dashboard:

  • Executive Banner Buttons for Business Addresses, Locations & Rack Space.
  • Table to view Selected “Location Objects”

Terminology Note:

  • Business Address is basically a postal address.
  • Business Location is more granular. It depicts a room at the Business Address.
  • Rack space is more granular. It can be a rack within the Business Location.

Usage

  • Select “List” in a Banner Button to list objects
  • Select “Add” in a Banner Button to add a new object
  • Use Green (My) Button to only show what belongs to you
  • Add/View Object with the Editor.

CMDB Management

The “Configure Environments” area inside the “Environments Management” module is the key place for adding and managing your Environment data.

Default Enterprise Location: Configuration Management / Add Data

There are two sections to this dashboard:

  1. Executive Banner Buttons for key EcoSystem Environment Objects. This is made up of: Environment (Lanes), Systems (Platforms), Instance, Components, Interfaces, Packages, Labs & Lab Devices.
  2. Table to view Selected Object Type

Usage

  • Select “List” (1) in a Banner Button to list objects in Grid (2).
  • Select “Add” in a Banner Button to add a new object
  • Add/View Object Information with the Editor (refer Editor Guidelines).
  • If you only want to see environments belonging to you then use the “Green Button” (My Environments) to filter.

Tip: An alternative to adding data “one-by-one” is to use Bulk Upload. Refer Bulk Upload Section.

Bulk Data Upload

A useful feature to upload “existing” data quickly and bypass the editors.

Default Enterprise Location: Configuration Management / Add Data

 Important! Please take a backup of your model before doing an upload. Please also make sure data being uploaded doesn’t already exist. Duplicate data will be created if same file or data is uploaded again. 

Usage:

  • Select Object Name (the type of objects you want to upload e.g. System).
  • Select a CSV File with this Object Data (note it must follow the correct format)
  • Press Submit.

Note: At bottom left you can download a sample of the object data format.

Important! Information can also be added to EcoSystem Automatically via the Open API. This is particularly useful for data that is "fast moving" e.g. Status or Version details. Learn More 

Ask the Script Guy

If you're unsure how to do something then please reach out to the enov8 engineering team. We are happy to help you with any problem you have, including automation and integration tasks. The support button (available to Large & Enterprise customers) can be found at the bottom right of your screen.

 Tip! If there is nobody online then just leave a message, we'll get back to you. 

     
Updated on January 27, 2019

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